Frequently Asked Questions
Return & amp; shipping policy
You can return your order by means of the return form for webshop orders. You have the option to return the product within 14 days of receipt.
While we strive to deliver as quickly as possible, we try to maintain an average time of 3-5 days. For sending the product (read handing over to the carrier) we apply a 24-hour rule after receipt of the order.
The warranty period for the product is 12 months. Our customers must be able to store the product for a longer period of time and use it in a normal way. Even if the warranty period has expired, our products can be used without any problems.
Product questions about Quick Knot Deluxe
Yes, the Quick Knot Deluxe is available in the standard version and the XL version for extra thick mane.
Yes, it is possible to use the clip multiple times. Over time, the firmness will go out of the clip and it will be more sensible and easier to use a new Quick Knot.
Yes. As with the traditional use of needle and thread, this also takes some practice. With the right way of use, the bun is guaranteed to stay in place and it is a very beautiful and strong bun.
No, in addition to this site, it is also available at various equestrian stores. Ask for it at your own equestrian store. Don’t they have it yet? Then tell them about the Quick Knot.
Yes, it has been extensively tested. Tests have been done from large to small stables, from professional riders / amazons to the novice private individual. This test was done with nearly 1,300 braids on many different horses in all equestrian disciplines.
Yes, of course, only under adult supervision. The insertion of the Quick knot on the instruction video was done by a young 11 year old rider.
The name was invented by none other than Anky van Grunsven’s groom. Our Quick knot was also received positively there!