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Frequently asked question
While we strive to deliver as quickly as possible, we try to maintain an average time of 3-5 days, but this also depends on your country. For sending the product we apply a 24-hour rule after receipt of the order. However, we do not provide any guarantees on this and will therefore accept no liability for a longer delivery time.
Your satisfaction and peace of mind are our top priorities. If your package gets lost or doesn’t arrive, we’ll make it right by either resending the product or providing a full refund. Rest assured, we’re here to ensure you receive your order and have a positive experience with us.
For more information, please visit our FAQ page or reach out to support@hes-tec.com.
Let customers speak for us
I used this product for the first time this month and I'm amazed at how much time it saves. Absolutely love it. With 4-6 horses to plait each time, it makes life so much easier. Thank you
I used the Quick Lunge last week while training my gelding, and it worked perfectly. Clipping it on took seconds, and it stayed secure the whole session. No slipping, no fuss but just smooth, steady control. It’s definitely made lunging easier and more comfortable for both of us.
I used this braising wax stick a week ago to braid my mare's tail and it worked wonderfully. Every after the braid being in place for a solid week, it's still holding up and looking great after this long week. I am so happy because I finally found the perfect wax with the perfect amount of stickiness and moisturizer for my horses.
Material is good quality, during grooming it is easy to wear, and really makes braiding easier
As I am a terrible braider, quick knots have truly changed my game.
Easy to use and look great !!
So happy with this purchase .
Great product very impressed made great quality so easy to use and saved so much time
I bought the wax and the braid holders. Both work fabulous- my braids came out fantastic and much better than when I tried to use only elastics. I am concerned about the ability to straighten the long prongs out to use them again, but think it will be fine. And candidly- an extra pack of those coats less than having my guy’s mane professionally braided once…Also- I bought the professional pics but they have not arrived yet so pic quality below is kind of poor- sorry.
I was so excited to use these Quick Knots for my son’s pony’s plaits for his show. Took no time at all and so easy to you. I am such a fan!! Excited to use them again soon.
I was very suspect that could these work, and even with a bit of a finer mane. And it does work really nice!
Prachtig mooie knotten in een handomdraai! Ik kan echt niet meer zonder! Klaar om te stralen op het EK Le Mans ❤️
Super happy with my purchase. Am mixing the xl with the L as one of my competition horses has such a thick mane, that it makes life easier this way.